Terms of Use
Copyright
This site and its contents are subject to copyright. The site material copyright is owned by Celemetrix Australia, or in the case of some material, a third party. The site function and operation copyright is owned by Celemetrix Australia.
You may view this site and its contents using your web browser and electronically copy and print hard copies of parts of this site solely for personal, non-commercial use. Any other use, including the reproduction, modification, distribution, transmission, republication, display or performance, of the content of this site is strictly prohibited.
Trademarks
This site includes registered trademarks, and other trademarks that are otherwise protected by law. Except as expressly authorised, the use or misuse of any of these trademarks is strictly prohibited.
Included Trademarks and Registered Trademarks are Trademarks of their respective owners.
Disclaimer
You agree that your access to, and use of, this site is subject to these terms and all applicable laws, and is at your own risk. This site and its contents are provided to you on "as is" basis, the site may contain errors, faults and inaccuracies and may not be complete and current.
Celemetrix Australia makes no representations or warranties of any kind, express or implied as to the operation of this site or the information, content, materials or products included on this site, except as otherwise provided under applicable laws.
Neither Celemetrix Australia, nor its affiliates, directors, officers, employees, agents, contractors, successors or assigns will be liable for any damages whatsoever arising out of, or in any way related to, the use of this site and any other site linked to this site. This limitation applies to direct, indirect, consequential, special, punitive or other damages you or others may suffer, as well as damages for loss of profits, business interruption or the loss of data or information.
Viruses
Celemetrix Australia cannot guarantee that any file or program available for download and/or execution from or via this site is free from viruses or other conditions, which could damage or interfere with data, hardware or software with which it might be used. You assume all risk of use of all programs and files on this site, and you release Celemetrix Australia entirely of all responsibility for any consequences of its use.
Third Party Sites
This site may contain links to third party sites. Celemetrix Australia is not responsible for the condition or content of those sites as they are not under Celemetrix Australia control. You access those sites and/or use the site's products and services solely at your own risk. The links are provided solely for your convenience and do not indicate, expressly or impliedly, an endorsement by Celemetrix Australia of the sites or the products or services provided on the site.
Celemetrix Australia does not permit any linkages to this site without prior permission.
Applicable Law
This site is controlled by Celemetrix Australia. Your use of this site is governed by, construed and enforced in accordance with the laws of Victoria, Australia. Disputes arising from your use of this site are exclusively subject to the jurisdiction of the courts of Victoria, Australia.
This site may be accessed throughout Australia and overseas. Celemetrix Australia makes no representations that the content of this site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and are responsible for complying with the laws in the place where you access the site.
Privacy
Celemetrix Australia highly value the strong relationships we have with our customers. The collection of data at Celemetrix Australia is being handled with full and proper respect for the privacy of our customers. The data we collect is handled sensitively, securely and with proper regard to privacy. Celemetrix Australia does not disclose, distribute or sell the data we collect from our clients to third parties.
This site uses a feature of your web browser known as "cookies" to store information and identify you to the system while your on a session. No personal details are contained in the cookies.
Purchasing Terms
Celemetrix Australiaoperates from Australia. All prices are in Australian Dollars.
Site Security
This site supports secured sockets layer (SSL) based transactions from a browser to the level of 128 bit or greater.
Delivery Terms
Delivery in Australia: Orders are dispatched from our warehouse in Melbourne within 2-3 working days of receiving your order (you will be notified if there is an unexpected delay in dispatching your goods).
Your order will be dispatched by either Australia Post standard mail or independent courier. Please choose which method you would like to use at the check out. We strongly advise that orders over $200 in value are sent by courier, as these orders can be tracked. Celemetrix Australia can not be liable for goods lost in transit by Australia Post, as these are not trackable.
Australia Post advise to allow up to 21 days for delivery once goods are despatched, although most deliveries arrive within 2-5 working days, depending on your location (regional areas may take longer). Courier deliveries will arrive in 2-3 working days depending on your location (regional areas may take slightly longer).
Goods will not be shipped until payment has been received.
Overseas delivery: we mail anywhere in the world - delivery time varies according to destination and your order will be sent by air mail. You will be notified before your goods are dispatched of any charges in addition to our standard freight charge.
Some very small or very large items may have different freight rates. These will be advised when you are ordering these items.
Sold Out and Back Orders
You will be notified immediately if any item is sold out or on back order.
Returns and Refunds
If for any reason you are not satisfied with any purchases you make from Celemetrix Australia simply return your purchase within 30 days from the date on your invoice for a full refund or exchange.
Goods must be returned in their original, saleable condition. Saleable condition means they must not have been used, washed, worn or soiled, must have their product tags attached and be in their original product packaging. Clothing items may be tried on briefly to check size and fit, but must be returned with product tags attached and in their original product packaging.
We are unable to refund freight charges on delivery and return of goods.
Faulty Goods Or Goods Damaged in Transit
If your purchase is faulty or damaged in transit we will send you a replacement at no charge, freight free. A faulty product does not include products that are the wrong size or fit (see Returns section above), unless this is the result of faulty manufacture. You will need to return the product (or fragments which demonstrate reasonable evidence of breakage) to us for assessment. Please call us on 1800 256 838 9.00am – 5.00pm Mon-Fri (outside Australia call 61 3 9845-0500) for details on how to return your product freight free.
Method of Refund
Celemetrix Australiawill refund to your credit card, or we can post a cheque or international money order.
How to Make a Return
Please return the product in its original, saleable condition (see details above). Please include a note containing the information outlined below and a copy of the invoice you received with your goods.
Returns Information
This information must accompany all returns:
Your Name
Your Address
Your E-mail Address
Your Contact Phone Number
Product Detail
Reason for Return
What you would like us to do:
- Replace with another product
- Refund your credit card (if you paid by credit card only)
- Refund by posting you a cheque or international money order
Address for Returns:
Celemetrix Australia
Unit 18/56 Norcal Rd
Nunawading Victoria 3131 Australia
Telephone (03) 9845-0500
Fax (03) 9845-0555
Freecall 1800 256 838
